hair cOmes the bride
U.S. SHIPPING RATES & TIME
We free shipping via USPS First Class mail within the US.
Shipping typically takes 2-3 days PLUS processing time which varies per item (please see individual item description for processing time).
Rush shipping and processing is available, please contact us at for options and information.
For all International orders (besides Canada) we ship via USPS First Class mail. International shipping is $29.95.
Shipping can take anywhere from 3-6 weeks PLUS processing time which varies per item (please see individual item description for processing time).
Rush shipping and processing is available, please contact us at email@example.com for options and information.
All prices shown are in US currency.
Please note that all product prices displayed online are exclusive of all taxes and duties. As the recipient, you are responsible for all import duties, customs and local sales tax. Payment of duties, customs and local sales tax is necessary to release your order from customs upon the arrival of your package.
Our return policies are strictly enforced, please read carefully before purchasing, we do not want you to be caught unaware!
We will gladly accept returns on most of our items for store credit. (see below for exceptions)
NO RETURNS ON THE FOLLOWING: Rose Gold, custom and customized pieces, special order or sale items. No returns on more than 3 of the same item.
Items are returnable for store credit. You will be credited the price of the item minus any coupon discounts given and our cost of shipping. If you would like to return an item, please email us at firstname.lastname@example.org within 5 business days from date of delivery. Merchandise must then be returned to us postmarked within 5 business days of return authorization being approved. Product must be returned to us carefully wrapped, in unused, undamaged, and perfect re-saleable condition. Hair Comes the Bride reserves the right at our own discretion to refuse any return that we deem to not be in perfect re-saleable condition.
Merchandise that is returned that is not eligible for return, postmarked later than 5 business days after return authorization or is not in absolutely perfect condition will be sent back to the customer at the customer's request and expense. Request must be made and return postage paid for no later than 30 days after Hair Comes the Bride receives item(s) otherwise the item will be considered abandoned. Postage, shipping and handling charges are not reimbursable.
CANCELLING AN ORDER
If you wish to cancel your order AND you are able to do so before we have begun production on it, you may do so and receive a full refund. Please note, that we typically begin production on orders within 1-2 days of order. If you are unable to catch your order before production begins, we will be unable to cancel it.
Hair Comes the Bride takes great care in packaging our items, however, pieces are delicate and on occasion may be damaged upon transit. Please look over your item carefully upon receiving it to check for damage. If your item is broken or damaged, please email us within 5 business days to request a replacement or store credit.
RETURN TO SENDER
Customer is responsible for providing accurate and correct address information. If a package is returned to us unopened or return to sender for any reason, you have the option of having us return the item to you or you can return your item for store credit. All of the same return policies apply.